December 10
Windows Live Sync FAQ
Hello, Sync friends!
Thanks for all the great feedback you've sent on our upcoming release. Here are some answers to the more frequently asked questions.
Q. When can I download the Sync software?
A. Soon. We're still finishing up a few more things.
Q. Will the limit remain 10 libraries with 10,000 files per library?
A. Nope. The new limit is 20 libraries with 20,000 files per library. That's a lot of files! The library limit is for the combined total of personal and shared libraries. (Keep in mind that what were called "libraries" in FolderShare are called "synchronized folders" in Sync.)
Q. Are you also releasing new software for the Mac?
A. Yes. The Mac and Windows software will be released at the same time.
Q. Will Sync have the same features as FolderShare?
A. Yes, plus some great new ones:
- Integration with your Windows Live ID.
- Integration with your Recycle Bin for Windows.
- Unicode support.
- And lots of bug fixes.
Q. What will happen to my computers running FolderShare? What about my folders and files?
A. Sync is designed to make the transition easy for you. When Sync releases, any computers running FolderShare will stop synchronizing files and will notify you that you need to download Sync. All of your files and folders will remain untouched on your computers, but you need to install Sync on each computer to continue synchronizing files.
Q. Will I need to synchronize my data all over again?
A. No. If you've been running FolderShare, your data is already synchronized, so you won't have to do it again.
Q. What will happen to my personal libraries?
A. On Windows only, Sync will automatically rebuild your personal libraries on the new Sync website, and will reconnect your computer to those libraries. You'll have to install Sync on each computer that previously ran FolderShare so that Sync can reconnect each of your libraries to each computer. (All of your files and folders will remain on your computers–you won't lose anything!)
Q. What will happen to my shared libraries?
A. This part is a bit tricky. Sync won't be able to rebuild your shared libraries, but we've tried to make it as easy as possible to set these up again. If you were the owner of a shared library you'll have to resend the invitations to your friends, family, or coworkers to start sharing the library again. (Sorry, we know it's a pain, but we hope you'll forget all about it once you see huge improvements we're making to Sync.) Don't worry if the people you shared libraries with don't have Window Live IDs; we'll help your people switch using their preferred e-mail addresses.
If you weren't the owner of a shared library you used, keep your eyes out for a new e-mail invitation to the library.
Either way, your files and folders will remain untouched on your computers.
Q. Why won't my shared libraries be rebuilt automatically?
A. To use Sync, you need a Windows Live ID. If your old FolderShare pals weren't using a Windows Live ID to sign in to FolderShare, we don't know whether they have one or not.
Q. My shared libraries won't be rebuilt, so do I have to invite everyone all over again?
A. Yes. If you're the owner of a shared library, we recommend before Sync is released that you go to each of your shared libraries and copy the e-mail address and permission level of each user. Once you install the new Sync software, you can send the invitations to the e-mail address you previously copied. Don't worry if it's not a Windows Live ID; we'll help your people migrate using their preferred e-mail addresses.
Q. Are my synchronization settings (On-demand or Automatic) on my libraries going to change?
A. When Sync automatically rebuilds and reconnects your libraries, they will all be set to Automatic synchronization. After Sync has rebuilt your libraries, you can change them to On-Demand by visiting the Sync website.
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